Scan Tool – Technical Support

12 Months Technical Support

AECS provides technical support for AECS Scan Tool owners, through our forum you will receive assistance from our technical team, conversations from our forum community and the best diagnostic technicians around Australasia.  AECS technical support will help you find the answers.

AECS scan tool technical support has you and your workshop in mind, you will be able to:

• Upload scan tool recordings to our forum so our technical team can assist.
• Receive advice with analysing and interpreting live data results and next steps.
• Assistance in finding data and wiring diagrams (where available).
• With remote software pre-installed on your scan tool we can log in to your device from anywhere and assist in real-time.

Our support forums are unprecedented

• Private post to our technical team or share with the community.
• Simple forum navigation and easy to use.
• Notification of new posts via email (optional).
• Search through previously solved cases to find your answer.
• Upskill & learn from hundreds of previously solved cases.

With our unique combination of software and human support, we provide unparalleled solutions for your vehicle technical issues. It’s this combination that also allows us to provide first-class service for AECS customers.