Technical Support

Our Prices exclude GST

Blackfern Member Terms
3, 6 or 12 months deferred payments

12 Month Technical Support subscription

Get expert help with AECS Equipment Technical Support. Whether it's a scan tool, a scope or a heavy diesel job, our technicians and online forum help you find the fault and fix it with confidence.

Scan Tool Technical Support:

• Send your scan tool recordings through the forum and a technician will go through them with you.
• Get help reading live data and deciding what to check next.
• Help finding data and wiring diagrams, where they exist.
• We can connect to your scan tool remotely and help you live, wherever you are.

Heavy Diesel Technical Support

• Send your Jaltest, ATS scope or Launch PRO HD and HD3 recordings and a technician will go through them with you.
• Advice on what to measure, where, and what to do next.
• Help making sense of your measurements and live data.
• Help finding data and wiring diagrams, where they exist.
• We can connect to your scan tool remotely and help you live, wherever you are.

Oscilloscope Technical Support

• Send your scope patterns through the forum and a technician will go through them with you.
• Get help reading your patterns and deciding what to check next.
• Help finding data and wiring diagrams, where they exist.
• We can connect to your scope laptop remotely and help you live, wherever you are.

A support forum built for workshops

• Post privately to our technicians, or share with other workshops.
• Quick to find your way around.
• Search past fixes to find your answer fast.
• Pick up tips from cases we've already solved.

With AECS Equipment, you get more than just support – you gain a team of specialists dedicated to helping you and your workshop succeed.